Careers

Superwinch is amongst the largest privately held designer, manufacturer, and marketer of winch systems and accessories in the world. The Company produces a large variety of winch products including electric and hydraulic winches, power drives, accessories, parts, and hubs that are sold to both the consumer and industrial end-markets. The Company’s products have established sales in the aftermarket automotive, OEM, power sports vehicle, industrial and military markets. 

Superwinch seeks the brightest and the best.  To apply to any of the postings below, please contact Superwinch Human Resources at hr@superwinch.com.   

Employment at Superwinch is subject to successful completion of pre-employment background check and drug screening

Browse our current openings:

  • Assembly I and II  - Tualatin, Oregon Office
  • Customer Service Representative II - Tualatin, Oregon Office
  • Buyer Planner II- Tualatin, Oregon Office

 

       

      Assembly I and II - Portland, Oregon Office 

      We are currently recruiting an Assembler I and II to join our team in Tualatin, OR.

       

      Superwinch is amongst the largest privately held designer, manufacturer, and marketer of winch systems and accessories in the world. The team is focused on assembly and test of off-road, utility and industrial winches and accessories. The most common applications for these products are on ATV’s, UTV’s, Jeeps, Trucks and utility trailers used by our customers to pursue their hobbies as well as our Industrial business consisting of Tow and Recovery Applications.  The products are sold thru automotive Truck/Jeep/SUV and ATV/UTV aftermarket as well as OEM direct. 

       

        Primary Duties & Responsibilities include but not limited to:

       

      • Under limited supervision, assemble Winches, comprising of painted castings, gear assemblies, hydraulic or electric motors using a state of the art assembly station using calibrated pneumatic tools, miscellaneous hand tools for installing and tightening standard fasteners.
      • Uses prints and work instructions to perform tasks.
      • Package and palletize winches for distribution.
      • Operate Pallet jack or forklift as needed.
      • Make transactions in ERP system as required.
      • Cross training over multiple winches and assembly lines to support flexibility in production demand
      • Shipping and Receiving as needed

       

      Experience and Education Requirements:

       

      • High school diploma or equivalent
      • Assembly experience is preferred
      • The ideal candidate will have the ability to work autonomously or as part of a team. 
      • Must possess good manual dexterity and hand-eye coordination.
      • Ability to work in a fast-paced production environment.
      • Possess good communication and interpersonal skills.
      • Be able to work collaboratively and maintain effective working relationships with co-workers.
      • Motivated to continuously improve and learn new skills.   
      • The team member may be required to continuously stand, repetitively grasp and use fine manipulation with the hands and frequently walk, bend, squat, or twist as well as repetitively push or pull. 
      • It is essential to be able to frequently lift up to 20 pounds, occasionally up to 50 pounds with assistance throughout an 8-10 hour shift.
      • Shipping and Receiving experience a plus

       

      Employment at Superwinch is subject to successful completion of pre-employment background check and drug screening

        

       

      Customer Service Representative II - Portland, Oregon Office

      Superwinch is the largest privately held designer, manufacturer, and marketer of winch systems and accessories in the world. The Company produces a large variety of winch products including electric and hydraulic winches, power drives, accessories and hubs that are sold to both the consumer and industrial end-markets. The Company’s products have established sales in the aftermarket automotive, OEM, power sports vehicle, industrial and military markets.

      The CSR II will provide product and service information to external customers. They will promote and protect Superwinch’s image and brand value through clear, considerate and timely communication. They will communicate any possible opportunities or trends learned from customer interactions to the appropriate department as well as any areas where Superwinch can improve to meet customers’ expectations. This position will be the voice of the customer and provide customer service in alignment with the vision and strategy of Superwinch supporting annual goals for customer satisfaction.

       

      Primary Duties and Responsibilities include but not limited to:

      • Responsible for all customer calls/requests for quotations, order processing, and troubleshooting
      • Coordinate orders to customer’s needs and production capabilities
      • Receiving incoming leads, fulfill request and forward information to appropriate person
      • Ensure a positive customer service image
      • Receive and resolve all incoming customer complaints & concerns
      • Accurate and skilled data entry to both the ERP and CRM systems
      • Act as a liaison between Account Managers, internal departments, and customers
      • Directing customers and others to the proper areas for the information needed.
      • Work closely with Ops, Engineering, and Sales to communicate and assist with customer inquiries
      • Follow up with customers and/or Account Managers with information relating to their orders
      • Participate in special departmental projects
      • May participate in the planning and development of productive CSR meetings
      • Assist supervisor in daily departmental activities as needed
      • Is responsible for the daily activity of certain specialized functions within the Customer Support Team
      • Can be called upon to complete special projects or tasks on time with great accuracy and on time with minimal supervision.

       

      Requirements:

       

      • Minimum of 4 years experience in customer service, inside sales or technical support role
      • Bachelor's degree preferred.
      • Excellent verbal and written communication skills are required
      • Firm understanding of ERP and CRM systems
      • Proficient in English, bi-lingual a plus
      • Ability to add, subtract and calculate basic prices and margins
      • Ability to define problems, collect data, establish facts and draw valid conclusions.
      • Ability to apply common sense understanding to carry out instructions furnished in written or verbal form
      • High level of proficiency in Microsoft office programs, including Word, Excel, Outlook and PowerPoint
      • Must be located in the Portland Metro Area- no relocation assistance is offered for this position

       

      Buyer Planner II- Tualatin, Oregon Office

       Superwinch is the largest privately held designer, manufacturer, and marketer of winch systems and accessories in the world. The Company produces a large variety of winch products including electric and hydraulic winches, power drives, accessories and hubs that are sold to both the consumer and industrial end-markets. The Company’s products have established sales in the aftermarket automotive, OEM, power sports vehicle, industrial and military markets.

       

      We are currently recruiting a Buyer Planner II to join our team in Portland/Tualatin, OR. This Buyer Planner position is within the Superwinch Purchasing Team. The team is responsible for the planning and purchasing of Superwinch materials across its Global footprint. Working as part of a small, focused purchasing team, this team member is responsible for the planning and purchasing of Superwinch’s materials.  Time will be spent approximately 50% planning & 50% purchasing. This position is primarily domestic but may require foreign travel as well.

       

      Duties and responsibilities will include:

      • Acts as general purchasing resource for Superwinch, handling production and MRO purchases for all its global facilities
      • Conducts and is responsible for activities associated with the planning function as it relates to production planning, capacity planning, inventory control management, material control management, batch-size reduction, throughput, lead time reduction and forecasting.
      • Responds to planners’ requests and purchase requisitions expediently and prudently while obtaining the best possible cost.
      • Monitors the MRP (Material Requirement Planning) report and responds to changes as they occur in open purchase orders.
      • Coordinates and negotiates contracts for the procurement of goods, services, capital equipment and other significant or critical parts.
      • Performs cost and value analysis when applicable.
      • Conducts visitations to vendor facilities. Determines the positive or negative value of the service or product offered as it relates to company purchase requirements.

       

      Required Qualifications:

      • 4-6 years’ experience in MRP Planning and Purchasing
      • Associates Required, Bachelor’s Degree Preferred
      • Must be highly organized and detail oriented

       

      There is no relocation assistance for the position.

      To apply to any of the postings, please contact Superwinch Human Resources at hr@superwinch.com.